Helping Companies Succeed with Information Technology

Experience

We have delivered numerous engagements that have provided value to our clients.


Some of these are described here


By Industry

Client

Industry

Engagement Experience

IT Strategy & Architecture

Specialty Distribution Company

Specialty Distribution Company Distribution

Leveraged our Scenario-based IT Strategic Planning approach to define their potential future state Application Architectures. Designed their future state IT organization and developed an IT Capability Transformation Strategy.

Major Health Clinic

 Healthcare

Developed an IT strategy and application architecture and provided a new development methodology and oversight for the key  projects.

Major Reinsurance Company

Insurance

Developed a Business and Technology strategy for leveraging their proprietary underwriting patents and technology to launch an innovative new business.

Credit Card Company

Financial Services

Defined the Architecture for their next generation credit card processing platform.

Consumer Electronics Manufacturer

Manufacturing

Completed an IT strategy for a financially troubled consumer electronics manufacturer. The primary focus of the strategy was to rationalize and stabilize their current application portfolio and upgrade their IT capabilities.

Process Manufacturer

Manufacturing

Developed an IT Strategy, including selection of an ERP solution to replace the majority of their existing applications.

Major Retailer

Retail

Led development of an IT Strategy that included a new definition of Product data and a data architecture to define how product data interacted with other business data; it led to a new product mgmt/supply chain system.

Major Transportation Carrier

Transportation

Facilitated developing an IT Strategy/Architecture Plan to guide the development of a next generation package tracking system, including new technologies and development process.

Air Transportation Company

Transportation

Completed an IT Assessment and Strategy

Major Utility Company

Utility

Led the development of an IT Strategy to position the company for coming industry changes. Provided the process, tools, training, coaching, and QA for an internal team to complete the strategy.

Lean/Agile IT Transformation

Global Financial Services Company

Financial Services

Developed a strategy and plan to reduce the IT expenditures of a large financial services company by 20%.  Helped structure the Program Office and manage the Program and deliver the savings.

Major Bank

Financial Services

Led a full-time team of 40 client IT leaders in the development of a comprehensive strategy and plan for dramatically improving their capabilities of their 10,000 person IT organization while reducing their overall IT expenditures by 25% over three years.

Leading Provider of Gift Card & Prepaid Products

Financial Services

Developed a strategy and plan to transform this company’s IT organization to deal with major efficiency, delivery and personnel turnover issues.

Property & Casualty Insurance Company

Insurance

Implemented an Enterprise PMO and standard Program/Project Management processes and tools. Implemented Portfolio Management, Resource Management, Demand Management and Quality Management processes and tools.  

Major Insurance Company

Insurance

Completed an Information Technology Assessment and Strategy that was part of the development of an Enterprise Transformation Strategy and Plan.

Major Life Insurance Company

Insurance

Developed an IT strategy and solutions architecture, including baseline assessments of the IT function and the specification of IT principles, performance measures, improvement opportunities, and implementation plans.

Federal Government

Government

Led a project to integrate the 5,000 person IT organizations of three Federal Government agencies.

Federal Government Agency

Government

Led a project to integrate the 5,000 person IT organizations of three Federal Government agencies.

Big 3 Automaker

Manufacturing

Worked with the CIO to transform the capabilities of this company’s 2,500 person Solution Delivery organization. The initiatives included bringing delivery of application development and maintenance back in house.

Apparel Manufacturer, Distributor and Retailer

Manufacturing, Distribution & Retail

Established an Enterprise Architecture Management Capability, including Enterprise Architecture Management process design, an Architecture Review Board, and a Business Capability Model. Also developed an application architecture rationalization plan.

Property Management, Hospitality, and Investment Company

Professional Services

Transformed the IT function to improve application and IT architecture management, established a PMO, and led the implementation of new ERP and CRM systems.

Major Utility

Utility

Developed an IT strategy and solutions architecture, including baseline assessments of the IT function and the specification of IT principles, performance measures, improvement opportunities, and implementation plans.

Program Leadership

High Tech Distributor

Distribution

Provided overall Quality and Risk Management oversight to a “bet the company” Program to replace all of the company’s core systems on an extremely aggressive schedule as part of a Business “Carve-Out”.

Major Insurance Company

Insurance

Completed an assessment of a struggling IT Infrastructure Transformation Program. Led the implementation of improved Project, Program and Portfolio Management processes and tools.

Major Health Insurance Provider

Insurance

Completed a detailed Implementation Readiness review of a major program whose objective was to replace their legacy Policy Management Systems.

Big 3 Automaker

Manufacturing


Conducted an in-depth review of a $300 million, global program to develop and roll out a state of the market Service Parts and Logistics System based on SAP. Provided technology leadership and oversight for this program.

Medical Equipment Manufacturer

Manufacturing

Led a project to rescue a two year, “Runaway” ERP implementation.

Property Management & Real Estate Investment Firm

Professional Services

Set up a PMO to oversee all enterprise projects, starting with a new ERP system, including establishing a new processes, governance model, process owners, business case analysis, financial management, and deliverable library.

Engineering Services

Professional Services

Conducted a Quality Assurance review of a major ERP implementation using Oracle Financials, HRMS, Projects modules, in the design phase of the project.

Major Telecomm Company

Telecommunications

Conducted executive reviews for large development projects (e.g., $50 to $70 million development budget), data management organizations, and information architectures for a major telecommunication and energy company.

Global Hospitality Company

Travel & Hospitality

Completed a comprehensive assessment of a major program to replace their core reservation system. The assessment included reviewing the business case, requirements, architecture, program structure, governance and program management processes and tools.

Transformational IT Leadership

Midsize 3rd Party Logistics Provider

Distribution

Worked with the CEO, COO and CIO to establish improved communication and coordination between the IT function and the operating units. Provided coaching and a sounding board for the CIO in dealing with several organizational and personnel issues.

Major Insurance Company

Insurance

Provided coaching to the CIO in reshaping his role to lead a newly transformed IT organization; also assisted him in defining best practices to drive the IT transformation effort.

Retail Management Software Company

Retail

Managed the turnaround of a troubled specialty Retail Software company.  Implemented Lean/Agile software development processes, and tools and IT Service Management best practices.  Improve software quality, efficiency, customer satisfaction and time to market.

IT Assessments

Global Oil Company

Energy

Conducted an assessment of the IT function that led to a restructuring of their IT processes and roles & responsibilities.

Global Financial Services Company

Financial Services

Financial Services Conducted assessments of their major Data Centers and Infrastructure operations in the U.S. And Europe.

Leading Recovery Audit Firm

Financial Services

Assessed all aspects of their core Claims Management Solution, including the Functional and Technical Quality, User Satisfaction, Technical Architecture and their Service Management, Development and Testing processes and tools.

Global Consumer Packaged Goods Company

Manufacturing & Distribution

Analyzed the functionality, technology and Total Cost of Ownership for their global mobile Sales Force Automation solutions.

Lean/Agile Business Transformation

Specialty Distribution Company

Distribution

Developed a Lean Business Transformation Master Plan which included the development of their Business Capability model and drove the development of their IT Strategy.

Leading Provider of Gift Card & Prepaid Products

Financial Services

Developed a Lean Business Transformation Master Plan for two core business processes –Led the transformation design and implementation effort resulting in a 50% reduction in cost and over 60% reduction in time to market.

Leading Recovery Audit Firm

Financial Services

Developed a Lean Business Transformation Master Plan for their core Recovery Audit business operations

Major Hotel Chain

Travel & Hospitality

Led a project to design and build a Revenue Management / Competitive Pricing Data Warehouse and reporting system. The system anonymously shopped competitor’s websites and returned detailed pricing information (type of room, length of stay, price) to the warehouse by property.

Integrated Steel Manufacturer

Manufacturing

Completed a series of projects to transform this company's Order Fulfillment, Procurement, Maintenance and Information Technology operations, including managing and negotiating the outsourcing of all of the company’s IT functions.

Major US Airline

Transportation

Delivered a 300 person program to transform airline Maintenance and Engineering operations, including applying Lean manufacturing and MRP concepts to airline Maintenance and Rebuild operation, and implemented a system to support the new business processes.